Title Responsibilities Prerequisites Time Commitment
Perks Current Volunteers
Paper Help Specialist Update the information that is mailed to new users so that it reflects the way things currently work and answers frequently-asked questions before they arise.
Fluency in some language, familiarity with the Free-Net, good design sense, and a knack for explaining things to beginners.
1-2 hours per month.
Set your own hours, judge your effectiveness by the support representatives' stress levels.
No one at present!
Paper Shuffler Alphabetize and file registration and renewal forms. Go through the files and remove forms from deleted accounts.
Ability to put things in alphabetical order.
As much as you can stand.
snacks, music, or silence, as you prefer.
Mike Huck. More needed!
Online Help Specialist Update the online help pages of the Web site, as needed to address frequently asked questions and changes in software.
Fluency in some language, ability to create and modify Web pages, knack for explaining things to beginners.
Depends on the project.
Set your own hours, judge your effectiveness by the support representatives' stress levels.
Tony Calguire. More needed!
Online Support Representative Answer questions posted to the Answers conference and e-mailed to you by puzzled people.
Good knowledge of how to use the Free-Net and the machines people use to connect to it, knack for explaining things to beginners, troubleshooting skills.
1-4 hours per week, depending on how the Free-Net is running.
A nearly endless stream of "thank yous" in response to your courteous and helpful advice.
Tony Calguire. More needed!
Telephone Support Representative Check the Free-Net's voicemail line 2-3 times a week and return whatever calls you can. Troubleshoot people's computer problems and answer their questions about the Free-Net over the phone.
Patience, familiarity with the Free-Net and the equipment people use to access it, patience, excellent phone presence, troubleshooting skills, patience, and availability in the afternoon and evening.
1/2 to 1 hour per week.
Talk to interesting people and make them happy.
Ben Stallings. More needed!
E-mail Specialist Familiarize yourself with the workings of Pine, sendmail, and atDot (our Web mail software), and supervise improvements to these programs as needed.
UNIX experience, interest in learning C and Perl.
1-3 hours per month.
Earn the gratitude of hundreds of Free-Net members.
Tony Calguire
Text Interface Specialist Familiarize yourself with the workings of Lynx and its associated programs, and supervise improvements to these programs as needed.
UNIX experience, interest in learning C and Perl.
1-3 hours per month.
Earn the gratitude of hundreds of Free-Net members.
Jon Schewe
Registration / Renewal Processor Process the creation of new accounts, confirmations of new ones, and renewals of existing ones. Stuff envelopes.
Ability to get to the office (just south of downtown Mpls), ability to commit to a weekly schedule, literacy in English.
1-3 hours per week.
snacks, conversation.
Dave Hale, Mike Huck.
To volunteer, just check the boxes of the positions you're interested in above and fill in the following blanks.
First Name:
